Report a TV fault. Opticomm is one of Australia’s largest alternatives to the National Broadband Network (nbn®). Activ8me Customer Care. Here are details about what an outage means for you. 88 /mth* for 6 months, then $89. Since the work is planned ahead of time, we and our partners endeavour to perform these works in the early hours of the morning to minimise impact on you. It's now 48 hrs. If your internet requirements change, or you have questions about your existing service, contact your service provider. At our core, Uniti is committed to delivering a superfast, future-ready. First the hack, then the outage. Startdate: Sat, 10. This is under investigation. Social media. Areas South Australia. With full shutdown of this portal to occur on 01/02/2023. Opticomm is one of Australia's largest alternatives to the National Broadband Network (nbn®). Opticomm is aware of a network disruption impacting some services and is currently investigating. This is under investigation. . ExchangeThe event titled Unplanned outage for Lightsview, SA starts on Sun, 5. Here's a look at your consumer rights. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. Check the status on all Pentanet networks, covering Fixed Wireless (including 5G), nbn™, Apartment Broadband and Opticomm. Update 21/01 - This is still under investigation by the backhaul carrier. Choose from Wireless, Fibre Internet, Opticomm. If that's the case then why does foxtel still work when opticomm has an outage? User #327532 2610 posts. National Broadband Network, NBN outages reported in the last 24 hours. Opticomm fibre internet is delivered using cables that run from a central node in the neighbourhood to a building. Please migrate to our new portal: Unplanned Pakenham Outage, VIC Advisory Title: Unplanned Pakenham Outage, VIC. P. Opticomm is aware of a network disruption impacting services and is currently investigating. They build, operate, and maintain their own fixed line telecommunications network. With full shutdown of this portal to occur on 01/02/2023. The Home Superfast plan has top download speeds up to 250Mbps (megabits per second) and t. Opticomm sets itself apart from the nbn™ with a cohesive infrastructure tailored to meet the needs of modern Australian internet users. January 2023! Please be aware no support will be available for this portal after 31/12/2022. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. No ETR has been provided yet. The system is turned off. And here on the other end we had total internet outage which just started working few minutes ago. [Update 14:22] - Services have been restored. You can also check your address, choose a retail service provider and learn more about the benefits of OptiComm fibre. Further updates will be provided shortly. - A phone call from a. Opticomm Brisbane. Unfortunately there is no ETA at this stage. We are now 17 hours into an outage without any indication of a resolution time. Our MyAussie app is designed to make managing your account quick and easy, allowing you to manage your Aussie Broadband services at your convenience. X (Twitter) Optus. Sign up now. [Update 14:22] - Services have been restored. You may not even notice an outage has. May 2022 12. The event titled Unplanned outage at Melton South, VIC starts on Fri, 29. Follow the rest of the setup. Opticomm is aware of a network disruption in this estate and is currently investigating. The event titled unplanned outage Harpley Estate,VIC starts on Fri, 9. September 2022 16. Transition commenced with a soft launch in August 2022. However, our fastest speed tier currently offers a download speed of up to 1000 Mbps (megabits per second) and an upload speed of up to 400 Mbps. Social media updatesSave $240 on nbn® 250/25 or 1000/50 unlimited plans over 12 mths*. OptiComm wishes to advise there is currently an unplanned outage impacting internet and phone services in this estate. 1 out of 5 stars from 352 genuine reviews on Australia's largest opinion site ieatwords. Anywhere that has Opticomm automatically cannot get NBN so you are stuck with the Opticomm network. Please be aware no support will be available for this portal after 31/12/2022. We apologise for impact. To access the new portal for RSPs, please log in with your username and password. Details of this advisory are as follows: Reference Number: 1521. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. - A print out of history of outages for the account. Should you be experiencing an issue that is not covered by a notice here, please check out the Support pages which will help you troubleshoot the service. Get Connected · OptiComm End User Portal - powerappsportals. Any recent network issues or scheduled maintenance that may affect your service are added and updated below. Huzefa Ali iiNet. Opticomm is a wholesale provider and will not be the retailer of services on the upgraded network. Update 16:45 - Fiber break is confirmed, on site technicians are currently in the process of repairing. 7 Mbps. Connection Check: Examine the ethernet cable between NTD and router, check for loose or frayed connections. The email will also inform you of the dates and times given to us by NBN for the outage. Bundled with Internet. OptiComm advises there will be expedited scheduled works impacting Kallangur - KRKR. I checked the Network status about an hour ago (no outage notification), checked it about a few minutes ago – now showing Network Degradation. Hi, are in a estate and with Opticomm, we had a power outage overnight and when power was restored in the morning everything is up and running internet ect but. I called uniti and was told. - Someone to contact Opticomm for an explaination of outages (not dropouts). It is best for basic Internet browsing, social media, and HD video streaming. GET INFINET TO CONTACT ME. are in a estate and with Opticomm, we had a power outage overnight and when power was restored in the morning everything is up and running internet ect but our free to air tv and Foxtel has. Whether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. Fibre To The Home (FttH) is available at more and more locations. We offer you better. AussieBB will give you as much info as they can but Opticomm doesn't always give the best communication. When using Opticomm you want to have a WAN light not a DSL light. Archive View Return to standard view. Update 08:04 - This is confirmed to be an outage from the backhaul provider, they currently advise of major hardware faults on their end. First major outage I'd ever experienced via Opticomm, Communication was pathetic and half asked as best. Also note down the steps you’ve taken to rectify the problem such as restarting the router. We use ISO 3166 country codes and names. An ETR will be provided as soon as possible. Tom is very professional and helpful. Hardware. 6 phone calls later and I no nearer resolving the problem. Solid Green - Service is on - unit is receiving data from the network. These are being urgently investigated. OPENetworks. I'm writing this express my absolute disgust with iiNet & particular Opticomm in for the poor handling of an internet outage that began on Monday 02/02/2015. Outage Start Estimated End Location Forum; 1: NBN: Planned Fibre: Upcoming: Fibre: 28/11/2023 01:00: 28/11/2023 03:00 ☞ ALBURY, NSW ☞ PENDLE HILL, NSW ☞ WOLLONGONG, NSW ☞ BRADDON, ACT ☞ BERKELEY VALE, NSW ☞ MACQUARIE PARK, NSW ☞ ASQUITH, NSW ☞ BLACKTOWN, NSW ☞ MIRANDA, NSW ☞ GOSFORD, NSW ☞ CAMPSIE, NSW ☞ ST LEONARDS, NSW. Instead, Opticomm have a list of retail service providers who are able to help customers take advantage of the upgraded network. - A contact phone number for a Perth based contact. Disclamer: The outage map for OptiCom down status shows the geo locations of people that are asking questions like "Is OptiCom down right now? or Is OptiCom currently having problems and outages?". Hey guys, I've been with Exetel since the 6th of September (opticomm network) – Highgate Hill 4101. If there is no known outage, check the. After diagnosing issue with Dave (technical support team), it turned out that there was a defective EERO device. Degradation - listed services degraded, intermittently unavailable or partially unavailable. With OptiComm we’ve had 4-6 unplanned outages in approximately 6 months and we’ve never heard anything from them or relayed through AussieBB. I would say, with zero exaggeration, that every other day – there will be some kind of outage. Please DO NOT factory reset your modem/router. Forgot Account? I live in the Harpley estate in Werribee, Victoria. Remotely switch your internet connection to us in 5-20mins ⏱️ Your existing Home. . May 2022!. Opticomm Brisbane. Please always contact your ISP first. We have been proudly supplying reliable, high-speed internet since 2012. Opticomm is not good, we have install their service from 8th of January 2023 and their provider OCCOM start the service after two days but still we don’t have internet at our home till today 6th of February 2023. Current outage map Current outage list. Opticomm is aware of a network disruption impacting some services and is currently investigating. Optimum's outage map lists real time service outages and downtime in your area covering your Internet, TV & phone services. We're proudly owned by a consortium of highly regarded digital infrastructure investors, led by HRL Morrison & Co, Brookfield Asset Management and Commonwealth Superannuation Corporation. Clear Fibre to the Home. Matthew Solly. Social media. OptiComm advises that there is an unplanned outage impacting Lightsview, SA. The event titled Unplanned outage in Gungahlin, ACT starts on Tue, 13. 2. The outage began around 9am AEST. Firmware being downloaded. [Update 8. Ultimately you dont know if its the isp, opticomm or both that are the issue. Mobile. Further updates will be. Have tried direct ethernet with no help. Visit official website. last updated – posted 2015-Jan-31, 1:15 am AEST posted 2015-Jan-31, 1:15 am AEST User #652724 390 posts. Don’t wait for theOptiComm is available at your address. This is being. Unplanned outage impacting iiNet and Internode customers in South Australia. Delivering reliable internet (Fibre-to-the-Premises) to your home. Opticomm is aware of a network disruption impacting all services and is currently investigating. 9:00 am - 9:00 pm. I wouldn’t be surprised if it is an Opticomm fault, previously I’ve experienced multi-day outages which on rebooting the NTD have ended up with a red optical light starting on the first of the month for 4 months. OptiComm wishes to advise there is currently an unscheduled outage in this estate, end users may experience degradation to internet and phone services. The issue has been escalated for urgent investigation. No optical signal, firmware update fail or other faults. posted 2015-Mar-27, 10:38 pm AEST O. This is escalated and under urgent investigation. Plan. 7Mbps. Opticomm is aware of a network disruption impacting internet services for some customers and is currently investigating. In the case of Mass Service Disruptions caused by circumstances beyond. 88/mth. Vodafone. [Update 18:20] - Urgent maintenance to be implemented which will affect most users in this estate for up to 10mins to resolve this issue. If there is no known outage, check the OptiComm ONU device. If you're in an OptiComm serviced area, get connected with Occom. It is the residents responsibility to provide an internal domestic AC 240V socket-outlet for the Power Supply Unit, as well as the battery. Update 17:00 - Our field technicians are still investigating the issue. This is currently under investigation. The latest reports from users having issues in Joondalup come from postal codes 6027. January 2023! Please be aware no support will be available for this portal after 31/12/2022. Latest update from Opticomm: THIS OUTAGE HAS NOW BEEN RESOLVED [Update 16:27PM] Cause: A third party contractor was installing a power pole and severed the cable. April 2017! Please be aware no support will be available for this portal after 31/12/2022. OptiComm wishes to advise there is currently an unscheduled outage impacting Internet and Phone services in this estate. Find information about how to contact Opticomm. Locations Affected: All NSW OPENetworks. I thought it was my house that had the issue, hence I did all of the ground work in resetting the TVs, channel scanning, changing coax. Any recent network issues or scheduled maintenance that may affect your service are added and updated below. This will only be impacting users with iiNet and Aussie Broadband services and is under investigation. 1. at your address. Leaptel offers the fastest internet speeds in the business. + SUPPORT 1300 579 403 SALES 1300 899 303 Internet. With full shutdown of this portal to occur on 01/02/2023. 250 Mbps. So far I’ve called my ISP twice to find out what’s going on, only for them to say it’s an outage with one of Opticomm’s services that’s affecting the whole country. With full shutdown of this portal to occur on 01/02/2023. 59 h. Unplanned Outage Affected Services: Internet Work Order: 305156 Created by Christophe Do Description. data. Your service on the Opticomm service won’t work during a power outage. au. OptiComm wishes to advise that there are some unplanned outages in Victoria affecting phone and internet services. January 2023! Please be aware no support will be available for this portal after 31/12/2022. Been with this network for. However you internet – gaming, shopping, watching or working – life’s about to get better. As a wholesale provider, they sell their plans to providers like Aussie Broadband, who then offer them to customers. Like nbn, customers will continue to receive services from their preferred phone and internet provider - such as Telstra. Gmail. Update 13:00 - Some users are reported to have their Freeview issues resolved after the reboot. With local support, innovative solutions and an industry-leading team, Opticomm designs, supplies, installs and maintains access networks that connects. This is currently under investigation. We understand that internet issues occur every day of the week, not just when convenient for us. The email will also inform you of the dates and times given to us by NBN for the outage. Under investigation. — Select filter — Title Exchange 5 10 15 20 25 30 50 100 All Check our network status map to see if there's an ongoing outage in your area. Social media updatesWhether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. See full terms and conditions here. Date: Wed, 4. Light Off: Check the power pack is plugged in securely. 59 Where: Butler, WA Category: Service Restored Affected Services: All Services Work Order: 305854 Created by Matthew Mbire Description. Ongoing Shutdowns. We’ve upgraded the fibre network in South Brisbane and in Velocity Estates across the country, so you can benefit from a network that’s built to support superfast speeds and a reliable connection. Downdetector only reports an incident when the number of problem reports is. [Update 08:00] Our backhaul carrier has confirmed this is part of a known outage. We’re passionate providers of fast, reliable internet 24/7, backed to the hilt by expert advice and great customer service. It is perfect for basic browsing and social media usage. O. Outages Frequently Asked Questions Outage durations can vary depending on how large the outage is and what caused it. It took him more than 40min to sort out the internet connection problem for me. These typically relate to necessary maintenance works that must be undertaken to maintain the quality of the network. At OptiComm it is important that we keep everyone informed of our network status. Issue/s: If either the PWR or PON indicator light is not GREEN. Update 13:00 - Some users are reported to have their Freeview issues resolved after the reboot. Opticomm provider recommendation. When the outage or disruption is over, the modem will automatically switch back to your fixed broadband service within minutes. 4 Mbps. OptiComm (Internet Service Provider): 4. [Update 09:15] Services are restored. November 2022! Please be aware no support will be available for this portal after 31/12/2022. Aussie Broadband (@Aussie_BB) reported 30 minutes ago. 88 /mth*. We provide a complete end-to-end solution and dedicated support that’s managed in-house for every development. OptiComm wishes to advise that there is an unplanned outage in the estate affecting internet and phone services and is under investigation. What is an outage?An outage is a service interruption that is affecting multiple customers. For. With full shutdown of this portal to occur on 01/02/2023. Compare all listings. Opticomm are working with numerous councils and government bodies across Australia to build more fibre networks so that residents will be able to enjoy superfast, reliable broadband. More posts you may like. Normally registered. There is lots of packet loss during. Yarrabilba · February 14, 2019 · INTERNET OUTAGE. au. (RESOLVED) Dear Harbour ISP customers, Please be advised of an Opticomm outage affecting customers the following areas: Brookhaven, QLD Woodlands, QLD. 6 out of 5 stars from 75 genuine reviews on Australia's largest opinion site ProductReview. OptiComm wishes to advise that there is an unplanned outage in the estate affecting internet and phone services and is under investigation. Lightning Wholesale services - no known area. This document will help you to correctly prepare your premises and arrange connections to access the Opticomm network. The event titled Partial outage for Iluka, WA starts on Wed, 4. Normally registered. Opticomm is aware of a network disruption impacting internet services and is currently investigating. Stay up to date with our latest service updates, system issues and events affecting customers. Been with this network for. Opticomm has to be the most incompetent group of numpties in Australia. Whether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. I had an Opticomm outage from the 21st of Jan to the 24th of Jan. Opticomm is one of Australia's largest alternatives to the National Broadband Network (nbn®). For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. Update 12:53 - Services. At our core, Uniti is committed to delivering a superfast, future-ready. Status updates about Launtel services and systems. I would also look at Leaptel as a choice for ISP. pl/Ref4gh. Important things. According to Opticomm outage page they have been doing work every day on upgrades over the last week or two. They build, operate, and maintain their own fixed line telecommunications network. Source Opticomm Opticomm. OptiComm advises there is an ongoing outage in Jordan Springs, NSW. With full shutdown of this portal to occur on 01/02/2023. Choose from Wireless, Fibre Internet, Opticomm. last updated – posted 2018-Feb-9, 12:53 pm AEST posted 2018-Feb-9,. Internet outage (Uniti Opticomm) Hi Brisbane, I live in a unit where internet is provided by Uniti and Opticomm. We will update this post as updates become available. [Update 13:23 - 26/01] Investigations are continuing, with further updates to be provided as they become available. 1300 137 800. I've been trying to diagnose a packet loss problem for the past week now with my 100/40 Exetel plan on the OptiComm network. Address. It is common for some problems to be reported throughout the day. Current Status. OptiComm is one of Australia’s biggest Fibre-to-the-Premises (FTTP) wholesale network infrastructure carriers, who provide fibre connections to new homes, apartments and business buildings. iiNet outages reported in the last 24 hours. Are you an NBN customer with a connection issue? Life’s about to get a whole lot better. Update 09:22 22/12 - Our field technicians are re-attending this morning to continue investigating. OptiComm advises there will be a planned outage for Waratah, VIC. Whether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. Opticomm offers several speed tiers, and the maximum speed available may vary depending on your location and the plan you choose. UPDATE: Services have been. If the outage is caused by a pole or cable going down, it normally only takes one business day to fix. This is under investigation. 50 Mbps. The battery must comply with the following specifications:The event titled Unplanned outage at North Sydney NSW - NSYD starts on Wed, 2. au. Opticomm builds solutions while investing in. - A backup system of either copper or mobile to cover outages. OptiComm advises there is an unplanned outage impacting Lorimer Street, Docklands, VIC. Redtrain services - no known area outages. Social media. posted 2015-Mar-27, 10:38 pm AEST ref: whrl. @mattjcan WOW, the NATIONALS have a great brain Trust. January 2023! Please be aware no support will be available for this portal after 31/12/2022. OP, unless you pay thousands for EE, NBN will not install there as a. See if Exetel is down or it's just you. The email will also inform you of the dates and times given to us by NBN for the outage. We work to provide the best nbn® experience for you. is now part of. "Almost half of those planned outages did not meet the 10-day notification SLA ," An RSP revealed. Affordable prices. . We have had on going issues with Uniti and ISP Opticom for multiple months with drop outs of internet service. 05-21. Event Start Time: 2022-01-28 12:15:00 AEST. My 5 other friends on NBN with Aussie Broadband, Superloop and TPG are having no issues. Private fibre network operator OptiComm will be acquired by Uniti Group for $532 million in cash and shares. With full shutdown of this portal to occur on 01/02/2023. 98. Search. Typical evening speeds (7PM–11PM): 600Mbps Download. Outages caused by larger network disruptions, like power outages, may depend on other services being restored and could take several days. [Update 11:24] Our backhaul provider has confirmed there is a fibre break , they are assigning technicians to investigate on site. This will affect all Internet and TV services. 8. Outage Start: {{data_detail_upcoming_maintenance. For a fault to be lodged you need to do something like 4 days of testing morning, afternoon and evening which is silly when you have to work. It is the choice of the service provider to seek access to Opticomm’s network, not Opticomm. For as much as people (rightly) bitch and whine about NBN, the amount. . If Mr Stephen Davies of Opticomm is monitoring these threads, a response would be greatly appreciated. Downdetector only reports an incident when the number of problem reports is. posted 2015-Apr-10, 7:43 pm AEST Jatts writes. Please migrate to our new portal: Unplanned outage Biggera Waters Harbour Quays (QLD) Advisory Title: Unplanned outage Biggera Waters Harbour Quays (QLD) Date:. The email will also inform you of the dates and times given to us by NBN for the outage. Normally the larger the red dots are in the outages and problems map, the more likely that Opticom Networks is down right. Degradation - listed services degraded, intermittently unavailable or partially unavailable. The rest of the services are progressively restoring. Closed. The system is turned on. Offering a range of home and business packages with free activation, Uniti can connect you to world-class broadband at an affordable price. Opticomm is a pain in the arse to deal with when things go wrong, and they do often. SUPPORT 1300 847 201 SALES 1300 899 303. This is under investigation. Took them 17 hours in the first place to even acknowledge the fault in the first place. Estates effected include Trinity, Brighton, Alkimos Beach and Jindalee Beachside. Opticomm actually has less outages and often better throughout due to the smaller customer base. November 2022 08. June 2022 Where:. Make sure the power supply is plugged in and turned on. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. This has been escalated for urgent investigation. The event titled Planned partial outage for Fernbrooke, QLD starts on Thu, 22. Telstra. Update 16:12 - The cause of the outage is due to damage to AusNet's electrical cabling and equipment in the area. Check outages, upgrade your service, manage your billing, and more with the MyAussie app - available on the App Store and Google Play Stores . The typical pattern instead is to create a subtask and create approvals on the subtask. The latest updates we received was “The issue has been rectified by LBNCo network engineers. The main difference between OptiComm and the NBN is the provider. Opticomm Free-to-air TV support team. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. . Optus. . Update 03/01 - 16:55 - Services have been restored. There is a Network Outage in Lakelands and Madora Bay affecting the Internet and Telephony Services. - Outage. Further updates will be provided shortly. Services FTTH Broadband. A group for Opticomm Australia (Fibre Internet) customers to discuss issues with their internet connections. Outages & maintenance. OptiComm wishes to advise that there is an unplanned outage in the estate affecting internet and phone services and is under investigation. OptiComm wishes to advise there is currently an unscheduled outage impacting all services in this estate. data. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. Further updates will be. Aussie Broadband. The event titled Unplanned Outage in Mandalay starts on Tue, 4. Repair works being assessed. You can also try to power cycle this device if you have access. Unplanned outage at Drouin, VIC. Social media updatesThe event titled Unplanned Outage ISKI starts on Thu, 19. FTTN/FTTB/HFC BROADBAND & POWER OUTAGES Your broadband connection can never go faster than the maximum line speed available. Switch the power off at. Primus > System Status. Shutdowns in 2023. Opticomm actually has less outages and often better throughout due to the smaller customer base. com. OPENetworks will be performing network maintenance. Aussie Broadband outages reported in the last 24 hours. Details of this advisory are as follows: Reference Number: 1521. A member of our team will then get in touch within 2 business days. November 2022!. OptiComm wishes to advise that there is currently an unplanned outage at Blake's Crossing, SA. Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. Unplanned outageA message from Opticomm: To all Greenvale residents, There is another outage on the network which we believe has been caused (again) by a third party. OptiComm wishes to advise that there are some unplanned outages in Victoria affecting phone and internet services. This is under investigation and is reported to be impacting all services. Opticomm is an additional variable.